• Process Improvement & Business Intelligence Manager

    Job Locations US-FL-Miami | US-FL-Plant City | US-SC-Greenville
    Posted Date 1 month ago(9/18/2018 11:21 AM)
    Requisition ID
    C&S Wholesale Services, Inc.
    Warehouse Operations
  • Company Overview



    C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world. 


    Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    Position Overview


    Lead process improvement activities for assigned locations including (this position can sit at Miami, Plant City, Baldwin, Jacksonville FL).


    Projects to include identifying and quantifying opportunities, process and data analysis, project management and solution implementation and control. 


    Provide operational business intelligence support (region and assigned locations) including: (1) design, development and maintenance of business intelligence tools (2) facilitate   business reviews to identify areas of opportunity and (3) provide ad hoc analysis to site and region leadership.


    Process Improvement – Analyze operations to identify, quantify and prioritize actionable areas of opportunity.  Develop business cases (problem definition, establishing baselines, KPIs and financial impacts, etc.) for potential projects.  Engage stakeholders cross functionally ensuring alignment and support for projects.  Plan / manage national and regional projects.  Facilitate process improvement activities (e.g. Kaizen).  Accountable for driving project and achieving results.  Propagate continuous improvement methodology / techniques / mindset across the organization.


    Business Intelligence – Engage with operations staff to determine business intelligence needs.  Design, enhance and maintain reports and tools that enable identification of opportunity areas and facilitate identification of root causes (involves data mining from variety of systems, significant use of database and spreadsheet tools).  Train operations staff in the use of business intelligence tools.  Participate in facility business reviews.  Support finance analysts during budgeting and forecasting.


    • Bachelor’s degree in business, logistics, industrial engineering, information systems, or similar field desired
    • Lean Manufacturing, Six Sigma, Project Management qualification(s) strongly desired
    • Minimum of three years of project management / process improvement experience required, preferably in supply chain environment
    • Proficiency with data analysis and basic statistics required (statistical process control, hypothesis testing desired)
    • Advanced proficiency in MS Excel required, experience with other data systems / software strongly desired (MS Access, Sequel Server, Hyperion, Minitab, MS Project, MS SharePoint, etc.)
    • Strong multi-tasking, communication and organizational skills.  Ability to work well with all levels of team members with different backgrounds and needs.
    • Warehouse or transportation management experience (including related ERP system) desired

    Additional Requirements:

    • Able to work varying shifts – many of the processes occur overnight
    • Able to work in varying climates – warehouse processes include non-climate controlled and freezer environments
    • Primarily weekday work but must be able to work on weekends as required by project
    • Travel 50%


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