C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
As a Help Desk Representative, you will be responsible for first-level support, assisting end-users with questions, problems and requests for all supported software and hardware computing platforms in a dynamic and fast-paced environment.
This role requires heavy phone work and strong interpersonal and communication skills, providing phone support in a prompt and courteous manner to the end user community while working closely with a variety of IT support groups. You will lead user on-boarding and off-boarding activities across varying access control environments. The position requires active directory administration experience, including user id provisioning, security monitoring, reviews, audit and compliance. Must be willing to work a flexible hours as well as participate in an on-call rotation.