Trans Rep III

US-NH-Keene
2 weeks ago(1/8/2018 4:30 PM)
Requisition ID
8693
C&S Wholesale Grocers, Inc.
Category
Transportation

Company Overview

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C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

 

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As a Transportation Representative, you will schedule, assign and dispatch routes to drivers, ensuring work is fairly distributed to the drivers, while customer service requirements are met.

Responsibilities

  • Schedule, assign and dispatch routes to drivers. Field calls from drivers documenting issues, call-outs, changes, etc. Escalate as necessary
  • Ensure work is evenly and fairly distributed to the driver workforce
  • Relay information, instruction and/or messages to drivers
  • Promote a safe work environment
  • Talk safety with drivers
  • Remove unsafe obstacles, or escalate hazards through proper channels
  • Ensure customer service requirements are met. Adjust the driver schedule as needed to keep service level commitments
  • Address issues, questions or problems with deliveries/pickups. Escalate issues when necessary
  • Maintain all necessary trip records
  • Notify appropriate party of changes or disruptions to daily business
  • Ensure drivers operate within all DOT guidelines and regulations
  • Schedule backhaul loads to maximize efficiency 
  • Ensure payroll records are prepared and accurate 
  • Maintain attendance roster
  • Shadow supervisor preparing and/or issuing corrective action
  • On occasion, act as supervisor on duty

Qualifications

  • High school diploma or equivalent
  • Three or more years' experience in a transportation or warehousing environment
  • Basic record-keeping techniques
  • Interpersonal skills using tact, patience and courtesy
  • DOT and OSHA regulations
  • Telephone techniques and etiquette
  • Perform dispatching and clerical support duties for assigned department
  • Professional writtenand verbal communication skills; Able to speak clearly and distinctly
  • Understand and follow oral and written directions
  • Analyze situations accurately and adopt an effective course of action 
  • Operate standard office equipment
  • Physical Demands: 
    • Continuously – Stand, sit and/or walk; communicate effectively using speech, vision and hearing
    • Frequently – Bending, squatting, crawling, climbing and reaching. 
    • Occasionally – Lift, carry, push or pull medium weights, up to 25 pounds; work around moving vehicles and/or MHE

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